...
10. Alignment with Client Policies
...
10.1 Commitment to Client AI Policies
Tekai is dedicated to adhering to
...
the AI policies and guidelines
...
set forth by our clients. This includes:
- Thorough Reviews: Carefully reviewing and understanding each client’s AI policies, including prohibited uses, data handling requirements, and accountability measures.
- Compliance Assurance: Ensuring that our AI practices, tools, and workflows fully comply with the stated policies of our clients, including frameworks like McKinsey’s Client Service Policy, which emphasizes avoiding unintended consequences and protecting vulnerable populations.
- Non-Negotiable Standards: Abstaining from any AI-related work that conflicts with a client’s policies, even if the work is unpaid or falls outside regulatory requirements.
10.2 Collaboration and Integration
Tekai actively collaborates with clients to integrate AI into their projects in a way that aligns with their specific needs and policies. This includes:
- Early Alignment: Engaging with clients at the outset of projects to discuss and align on AI-related objectives, constraints, and compliance requirements.
- Custom Solutions: Tailoring our AI strategies and tools to meet the unique needs and policy frameworks of each client.
- Transparent Communication: Maintaining open and ongoing dialogue with clients about AI usage, risks, and outcomes to ensure mutual understanding and trust
10.3 Monitoring and Reporting
To ensure sustained alignment with client policies, Tekai implements robust monitoring and reporting mechanisms:
- Regular Reviews: Conduct periodic reviews of AI workflows to confirm ongoing compliance with client policies.
- Incident Reporting: Promptly informing clients of any deviations or concerns related to AI usage and collaboratively addressing them.
- Feedback Loops: Actively seeking client feedback on AI integration and using it to refine our processes.
10.4 Supporting Client Compliance
Tekai supports clients in meeting their own compliance obligations by:
- Policy Alignment Tools: Providing documentation and tools to help clients understand how our AI practices align with their policies.
- Risk Mitigation: Proactively identifying and addressing potential risks that could impact a client’s compliance with external regulations or internal standards.
- Training and Resources: Offering guidance and resources to clients on best practices for AI integration and policy enforcement.
11
11. Revision and Updates
this section outlines our commitment to ongoing learning, innovation, and refinement of our AI policies and processes.
...
. References
- European Union's AI Act: https://digital-strategy.ec.europa.eu/en/policies/regulatory-framework-ai
- GDPR Regulation: https://gdpr-info.eu/
- Tekai's Information Security Policy: Tekai Information Security Policy